Privacy Policy

Event & Production Services (UK) Ltd is committed to protecting your personal information when you are using our services this Privacy Policy relates to our use of any personal information you provide to us.

You may browse and access information contained within this website without providing any personal information.

Event & Production Services (UK) Ltd is the data controller and we are responsible for your personal information. We comply with the GDPR policy and respect your rights to have access to your personal data, or to have it erased or corrected if it is inaccurate at any time.

Contact Details

Company Name: Event & Production Services (UK) Ltd
Email Address: info@epseventsuk.com
Postal Address: 20 High Street, Haverfordwest, Pembrokeshire. SA61 2DA
Telephone No: 07811 137 790

What information do we collect about you?

Personal data means any information capable of identifying you as an individual. Where you voluntarily provide personal information, we will only use that information to communicate with you regarding our services. That includes any information that you send to us through the contact form on our website, by email, text, social media or any other communication that you send us.

The data we collect to provide our services will be your name, billing address, venue address, email address, phone numbers and purchase/services details.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@epseventsuk.com

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

We do not carry out automated decision making or any type of automated profiling.

How will we use the information about you?

We process this data for the purposes of communicating with you, we will only use your personal data as necessary to perform our contract with you and as necessary for accounting, managing and auditing our business operations.

We process this data to supply the goods and/or services you have requested and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

If you have consented to receive marketing information from us, we will email you about our other products and services that we think may be of interest to you.

Sharing Your Personal Information

Event & Production Services (UK) Ltd will not share your information with any other companies for marketing purposes.

We may disclose your personal information if we are required to by law, legal and other professional advisors, Government bodies and agencies in the UK.
We will only share your personal data with sub-contractors and other persons who help us provide a service to you, where you have given your consent.

Access to your information and correction

You have the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and to withdraw consent. If you wish to exercise any of the rights set out above, please email us at info@epseventsuk.com You will not have to pay a fee to access your personal data (or to exercise any of the other rights).

As a security measure to ensure that personal data is not disclosed to any person who has no right to receive it, we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

Data Security

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We will only allow access to your personal data by our staff who will need to ensure the smooth running of our services with you. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

Changes To This Privacy Policy

Event & Production Services (UK) Ltd has the discretion to update this privacy policy at any time. We encourage clients to frequently check this page for any changes to stay informed about how we are helping to protect the personal information collected. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to
track visitor use of the website and to compile statistical reports on website activity. For more information about the cookies we use, please see ************
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

How to contact us

If you have any questions about our Privacy Policy or information we hold about you please contact us by:
• Email: info@epseventsuk.com
• Or write to: Event & Production Services (UK) Ltd, 20 High Street, Haverfordwest, Pembrokeshire. SA61 2DA